Contact:
Telephone – 717-394-3786
Email – contact@drumsetc.com
Mailing Address
Drums Etc.
2503 Lititz Pike Unit C
Lancaster, PA 17601
Store Hours
Monday through Friday – 11:00 AM – 8:00PM (Eastern Time)
Saturday – 10:00 AM – 6:00 PM (Eastern Time)
Sunday – Closed
Order Payments
- Internet orders may be paid with the following:
Visa, Mastercard, Discover, American Express, and PayPal.
- Your account will be charged upon submission of your order.
- All Drums Etc. orders are prepaid before any order ships.
- All credit cards must be issued in the U.S.A.
- Billing address and shipping address must match for orders over $100.00
- Billing address and shipping address must be within the U.S.A.
- Drums Etc. is required to collect 6% sales tax on all PA state sales.
- Drums Etc. does not accept C.O.D orders.
- Drums Etc. does not accept international orders.
Shipping
- Drums Etc. does not ship outside of the U.S.A.
- Drums Etc. does not ship to all P.O boxes. Please contact Drums Etc. (717)-394-3786 for P.O box restrictions and limitations.
- Shipping discounts do not apply to oversized items.
- Items that are oversized will be charged an oversized fee for each oversized item at checkout.
- Orders containing both free shipping items and oversized items will be charged for each of the oversized items only.
- Shipping discounts are not valid with APO/ FPO address’s and accelerated shipments. Drums Etc. will contact you with shipping details before continuing with your order.
- Orders do not ship on weekends or holidays.
- In stock items ship out by the next business day.
- For back orders and special order items, Drums Etc. will contact you with an ETA before continuing with your order.
- Shipments can be sent: USPS ground, UPS ground, or FedEx ground.
Returns & Exchanges
- 20% restocking fee will be charged on all returns.
- Refunds are made based on the item’s value. Excluding the shipping and handling.
- Returns and refunds will not be issued for items that have been special ordered.
- Defective merchandise will be exchanged for the same product.
- All exchanges and returns must be requested within 10 days of receiving your order.
- Please contact Drums Etc. (717)-394-3786 for a return authorization number and instruction.
- All returns and exchanges must have a return authorization number.
